iOS: Press and hold the side button, then drag the on-screen slider to the “Off” position. Press the button once more to turn the device back on. Android: Press and hold the side button and then tap “Power Off” on the screen. Press and hold the button again to turn the device back on.

iOS: Double-click the Home button to see all the running apps. Android: Tap the square button at the bottom right corner to show all open apps.

In iOS, swipe up on each app to close it. Android users can swipe apps to the right.

iOS: Double-click the Home button to view all open apps. Android: Launch the Settings app and select “Apps” from the menu.

iOS: Swipe up on Tinder. Android: Tap “Tinder” to open its App Info, then tap “Force Stop. ” If prompted to confirm, tap “OK. ” Don’t close this screen—you have one more step to complete here.

Tap “Storage” on the “App Info” screen. Tap “Clear Data” and then “OK” to confirm.

iOS: Tap and hold the Tinder icon until it shakes, then tap the “X” button that appears on it. Android: Tap and hold the Tinder icon in the app drawer, and then drag it to the “Uninstall” link at the top of the screen.

If you are still running into issues after completing these troubleshooting steps, the issue is either with your hardware or your phone’s operating system. For tips on updating your device’s operating system, see How to Update iOS or How to Update an Android.

It’s always recommended to use the latest version of any app—only use this method as a temporary workaround until a new update is released.

If your browser prompts you to tap “OK” to confirm the download, go ahead and do so.

You can uninstall this version of Tinder at any time just like you uninstall other apps.